Innovation in Dynamic Service Industries

This new study examines the high rates of innovation which exist in the service sector, particularly the communications, financial services and technical business services industries. Driven by advances in technology, new and improved products (both goods and services), as well as increased competition, these industries have been undergoing rapid transformation. Based on data from the 1996 Survey of Innovation, which included diverse respondents such as banks, trust and insurance companies, engineering firms and computer service companies.
Aussi disponible en français.
Published by Statistics Canada, 1999.
88-516-XPB $40.00

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Last modified: January 20, 1999

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